Oops, I Forgot My Badge
Ken is
filling in for Tom this month while
Tom
recovers from a rare, but severe, drug interaction.
We are
happy to report that Tom is now on
the
mend, working on getting his strength back.
—RJD
My “day” job
is managing the security
department of
a hospital. On the morning
of May 1, I
had just sat down at my desk
in my office
when the announcement
came over the
public address system:
“Please join
with the administration of Regional
Medical Center of San
Jose, in
welcoming the surveyors
of the Joint
Commission
to our
hospital.” As soon
as I heard
the announcement,
I sat for a
moment in disbelief.
I thought,
“That’s not
possible, why
it’s Tuesday,
and they
wouldn’t come on a Tuesday,
they would
come on a Monday…” However
the announcement
was the announcement,
so it had to
be a fact. The “ones”
that we knew
could arrive anytime after
January 1,
were actually here, and of
course it
couldn’t have come at a more
hectic time.
Once I was able to arouse
myself from
the initial shock of what I had
just heard, I
focused my attention on what
the events of
the week were going to be
like, as well
as prepare myself for the stress
wads,
otherwise known as the Directors of
each
department. You see, the “Joint
Commission”
is the term used to describe
the third
party accreditation organization
which reviews
hospital operations and
procedures,
in order to ensure that hospitals
are keeping
in compliance with the law
and best
medical practices. The term
“Joint
Commission”, or “JCAHO”, strikes
fear into the
hearts of those who work in
the hospital
industry. The findings of
these
surveyors can literally make or break
a hospital;
huge fines, firings, departmental
shutdowns,
are just a few of things that
can result
from one of these surveys.
The first
thing I did was notify my
security
officers that JCAHO was on-site.
The second
thing I did was plan my
strategy of
how I was going to handle the
onslaught of
requests for ID badges,
with every
conceivable (and inconceivable)
excuse as to
why they don’t have
one. Occasionally
someone will be honest
and say,
“Oops, I forgot my badge.”
Standard
policy is that everyone who
works in the
hospital must have a
picture ID
visibly worn above the
waist at all
times. While most generally
adhere to the
policy, many
laugh off the
“requirement” as an
annoyance and
a joke…. Except
for when
JCAHO comes, then it
becomes a
matter of the highest
priority. All
employees know that
JCAHO
scrutinizes every detail, and ever
since 9/11,
the wearing of the ID badge
is seen as an
important security measure.
Being the
Security Manager, I “preach”
all the time
about the importance of
wearing the
ID badge. My message is
often met
with a snicker and roll of the
eyes, but not
today, for every person,
from the CEO,
to doctors, all the way to
the volunteers,
will be wearing their
badge in full
view.
The whole
scene reminded me of
Jesus’
parable of the ten virgins. Five of
them were
ready for the arrival of the
bridegroom,
the other five, Jesus called
“foolish”,
and they were not ready for his
arrival. Even
though the date and time of
the
bridegroom’s arrival was a mystery,
the first
five of the ten, were prepared to
go out and
meet him should he arrive at
a time when
they were not expecting.
However the
other five, didn’t give any
thought to
preparation, so when his sudden
arrival took
them by surprise,
they
attempted to make hasty
preparations
that should have already
been done,
and of course, it
was too late.
As I pondered
for a moment
the
connection between the parable
and the
almost hysterical
panic of ID
badge seeking doctors
and
employees, the thought came
to me: Going
to church is one of
the many ways
one can prepare
for the
unknown time of the arrival
of “The
Bridegroom”. In staying
regularly
connected to the
church,
believers in Christ find
encouragement
to do the things
Christ calls
us to believe and do,
in spite of
what the rest of the
world around
us wants to scoff as
irrelevant.
In committing to the
body of
believers in the church,
we help keep
one another
“awake”, to
see life and ourselves
through sober
eyes, seeing
through the
eyeglasses of the
Word of God
(and yes, keeping
each other
awake through sermons).
In giving
ourselves to the
life and
ministry of the church, we
keep
ourselves well stocked with
spiritual oil
(like the first five of
the ten
virgins), in preparation for
the surprise
visits of life, and the
eventual
surprise arrival of our
Savior.
Over the last
couple of weeks
of the end of
my wonderful stay
as intern of Santa Teresa Hills
Presbyterian
Church, I saw the
church
receive new members and
newly
confirmed young people,
who decided
to show themselves
as being
counted among the rest
of the
believers at STHPC. These
times may
seem trivial to some,
but not to
God. Even though
“membership”
within a local body
in some ways
is a man-made system
in which to
operate in, it is a
commitment to
the Body of
Christ as
well, which is a Godmade
institution.
My prayer has
been for
STHPC, and
will continue to be,
that the
church will be a place that
never ceases
to encourage one
another to
look forward to “The
Day”, so that
it never catches any
of us by
surprise. That way none
of us will
ever get caught having
to say,
“Oops, I forgot my
badge.”
Thank you all
for a wonderful
year, and
look forward to seeing
you again
soon.
Intern Ken Jones
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